Formally known as Padiham Carpet Mill we have a long-established 18 years of experience in the flooring industry, having been established in 1996, suppling Padiham, Burnley, Colne, Nelson, Accrington, Blackburn, Rawtenstall, Chorley, Bacup, Clitheroe, Whalley, Preston and surrounding areas. We can cater for all needs and budgets. With a huge 15,000 sq ft showroom, we have thousands of different products on display. Supplying both domestic and commercial flooring, from carpets to vinyls, laminates to wood and everything in between. There are more than 200 rolls and 500 roll ends on display in the showroom. With a estimating and fitting service available, including fitters that have been with the company for over 15 years, they know our values and our commitment to our customers and their needs. For those who favour the traditional route of carpeting their home, there’s a superb selection of great-value wool, wool-rich or man-made products. Carpet provides a perfect neutral backdrop to furnishings and fixtures or, for the bold, it can be as much of a statement as any richly-coloured feature wall or striking contemporary furniture.
But when practicality takes precedence, the easy-care nature of hard floor coverings makes them a great addition for those wanting a uniform style through their home. Affording the luxury of suitability in any room, the flooring can be used everywhere from cloakrooms to kitchens, hallways and lounges, and continues to grow in popularity. We know that providing exceptional customer service is key to its business thriving. Selling a customer a carpet, vinyl or laminate flooring is only the beginning of the process, We have to ensure that we continue our excellent customer service right through to the fitting. This is why we believe we have the best fitters in the business and it is our fitters that the customer remembers. If they are polite and do a great job, the next time they need a carpet they will come back to us. Some of our fitters have worked for the company for 15 years so they know that exceptional level of service is expected as standard.
The carpet company’s philosophy is working well because 80 per cent of our sales are from repeat custom. When we do a good job for a customer, we want them to be able to recommend us with confidence to their friends and families. Recommendation is key. We have ample free customer parking available, we provide contract services with many businesses, including hotels, shops and offices, benefiting from our knowledge and expertise. Whatever your flooring needs Padiham Carpets & Flooring is the place for friendly, hassle-free advice from experts with years of experience in the business.